MyLife Subscription/
Your MyLife subscription allows you to:
Monitor your cravings, triggers and use through the journal. Analytics allow you to understand these connections at a glance. Enhance the quality of your therapy appointments by allowing therapists access to your journal entries.
Track your progress to see how many days you’ve been on track for, as well as how much money you’ve saved!
Stay up to date with new and relevant content published by our experts on The Hub, offering you fresh insights to help you stay on track.
MyTherapy/
With MyTherapy, you will have access to expert, professionally trained therapists through 1-2-1 video or audio scheduled appointments. Our Speak Now button connects you with one of our therapists immediately.
At the point of booking, choose your therapist based on their profile, experience, qualifications, approach and availability.
Scheduled appointments and on-demand calls are pay-as-you-go, to provide you with the flexibility to access as much therapy as you need.
With MyTherapy, you will have access to expert, professionally trained therapists through 1-2-1 video or audio scheduled appointments. Our Speak Now button connects you with one of our therapists immediately.
At the point of booking, choose your therapist based on their profile, experience, qualifications, approach and availability.
Scheduled appointments and on-demand calls are pay-as-you-go, to provide you with the flexibility to access as much therapy as you need.
Frequently Asked Questions
Therapy Sessions – Each therapist sets their own rate which is made clear at the time of booking; ‘Speak Now’ appointments may be charged at a different rate to scheduled appointments.
Subscription Fee -This provides access to features that put you in the driving seat of your own recovery – use of the journal, diary entries, analytics, understanding your triggers, as well as access to insights and opinions from our very own therapists.
If there is still 24 hours or more before the start of your appointment time you can cancel without any charge. If you need to cancel within 24 hours of the start of your apointment then you will be charged in full. Any appointments booked within a 24 hour period are non refundable.
If you are cancelling as the therapist is unavilable, a refund should be issued automatically. Email us on info@mylifeuk.com if you have any issues.
You can only make amendments to your appointment time if there is more than 24 hours to go before your booked appointment time. Go to MyTherapy and select the edit icon next to the appointment you would like to amend and select a new appointment date and time.
If you cancel an appointment with less than 24 hours notice, the therapist does not have enough notice to fill that slot and they will need to be compensated for the loss of the appointment.
You will receive a full refund as long as your appointment has been cancelled at least 24 hours before the appointment start time. You will receive a full refund if the therapist does not attend the appointment. Email us on info@mylifeuk.com if you have any issues.
To cancel an appointment, go to MyTherapy and select the edit icon next to the appointment and cancel the appointment.
Communication with your therapist will either be via a scheduled or ‘Speak Now’ appointment.
You are free to book your therapy sessions to suit your needs and requirements and when your therapist has availability.